About this Event
Join us on Thursday 25th March for a interactive training session focussing on members onboarding.
This workshop will:
– Look specifically at the resources created by the 2020 onboarding taskforce.
– Identify ways in which you can use these resources in conversations with new members.
– Help you understand a typical new member’s ‘customer journey’.
– Be highly interactive and fun!
Our goal from this workshop is that you leave with a greater understanding of the importance of a positive onboarding process and can use the recources confidently with a new member.
This workshop is for local officers / council members but it is open to all members who are interested in improving member experience.
Date and Time
Thu, 25 March 2021
18:30 – 20:30 GMT